Reviews

0/10

The original portion of sodding of the lawn was OK BUT the overseeding of the other portion of the lawn was very poorly done. First they did not use good soil, did not spread it about well and did not seed properly. This work was done on May 23rd and 24th. As of today we you can still see a massive amount of dirt in hugh spot thoughout the lawn area. Almost no new grass where the overseeding was done and we have many rather large patches in the new sod that is turning brown. I placed a number of calls ,sentan number of text messages and emails to Mike to have him come by to fix the problems. Once he promissed to phone to set up an appointment to come by. That never happened. I finally spoke with Mike on Wednesday this week and he made an appointment for yesterday at 4:00 o'clock. Never showed and never called. I left Mike another voice mail message and a text message this morning. No reply. EXTREMELY DISAPPOINTED IN THIS COMPANY. THIS IS VERY POORLY RUN BUSINESS . WOULD NEVER RECOMMED THEM TO ANYONE.

Approximate cost of services:
$5,000.00
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Company Response

This issue was brought to our attention several weeks after the completion of the project. We visited the property on two separate occasions. The newly installed grass was coming along really well and the area which was re-seeded was showing strong growth. The customer had 2 main issues with the project, one was a small brown circle on the front lawn which appeared to be from spilled gasoline from a lawn mower, and the other was that the area of the lawn which was re-seeded looked patchy compared to the lawn which was fully replaced. We explained that over-seeding and full lawn replacement yield different results and feel that the project was done exactly as the customer requested.

I have since provided this project as a reference many times for my customers to look at as I feel it really was done well. I have also posted photos from this project in our gallery. We are proud of our work despite the unrealistic expectations of this customer.