Reviews

6/10

Elite serviced our ice maker, oven and range under warranty in several different appointments. They were easy to communicate with and to set up a convenient appointment. However, from this point on the experience was not so great. For each appointment, they use a text confirmation service that doesn't seem to work...we never received these texts but instead received a phone call informing us that because they hadn't received a response to our text, our appointment was cancelled. In each case, I then had to call in, wait in the phone queue for 10-15 minutes, only to confirm the appointment that I'd set with a customer service rep just the day or two before! This happened for 3 different appointments, even though there was a note in my file for them to call and never to text. This wasted so much of my time! In general the techs were friendly and knowledgeable but the tech servicing an issue with our range made some error when putting it back together and we started getting new electrical issues every once in awhile that required us to reset the breaker...not a great experience overall.

Approximate cost of services:
$100.00
Was this review helpful?
Company Response

Please send your reference number, there isn't any contact details here we would like to look into this for you


First Review

10/10

Jon was able to help me out with a small project on short notice. He was timely, friendly, and did a great job. I will be using him again for other projects.

Approximate cost of services:
$125.00
2 of 2 people found this review helpful.
Was this review helpful?
10/10

I contacted Jeff for a fairly straightforward installation of a few ceiling lights and outlets for my workroom. He was prompt, courteous and friendly, and his price was fair. The workmanship is top-notch and we're very pleased with the results. I would absolutely recommend Jeff and will be using his services in the future for all of our electrician needs.

Approximate cost of services:
$250.00
Was this review helpful?
Company Response

Thank you for the review. It was nice working for you and I look forward to working with you again on your future projects.

Jeff.

1/10

We contacted Matheson landscaping to do some basic excavation work (gravel and dirt) and to bring in some topsoil for our yards and gardens. The total job was to move 4 cubic yards of crap out of our backyard and to bring in 6 cubic yards of topsoil. Ken (the owner) responded quickly and visited our site to provide a quote. He was willing to do the work and to get it done in short order. He estimated it would take 1 day for his crew to get the job done...so far so good! Then the price: $2500 + tax to move a total 10 cubic yards of materials! Completely outrageous for 1 days' work. We can get the topsoil delivered and the ex-fill removed from the site for $500 from Greely Sand and Gravel, so this price was basically $2000 + tax to have 3 guys with wheelbarrows and shovels work for 6 hours on our property. Obviously we passed. Make sure you get other quotes if you're considering this company because they're clearly happy to take advantage of potential customers.

Approximate cost of services:
$2,500.00
Was this review helpful?
10/10

We were thrilled with our experience with Karen and Kenny! We initially contacted them about installing a cedar hedge and also a 4" calliper sugar maple in our back yard. Kenny came out and gave us an estimate and we visited their farm a few times to pick out the perfect tree. Karen was very friendly and a pleasure to chat with. They have a reasonable selection of trees, all of which are in great shape. We ended up selecting a beautiful maple that's as tall as our house and their team were able to instal it despite having a carport over our driveway (no cranes or tree shovels needed). The tree looks fantastic and the cedars are great too...very bushy and healthy. The dig team was also very friendly and professional. They did a great job!! The best part (other than how friendly these guys are) was that Karen kept dropping the price as she got to know us better...we ended up paying less than the initial quote and we were thrilled with the whole experience. We will definitely be coming back to this business when we want more trees!!

Approximate cost of services:
$2,300.00
Was this review helpful?