These guys are phenomenal - I don't even know where to start. Ben, Luc's son, came to quote the job. Most roofers would just stand and eyeball the roof from a comfortable vantage point. Ben's line is: "do you mind if I put a ladder up?" Within SECONDS, he'll perched on the highest point of your house like an eagle to get a good, bird's eye view of the situation! In fact, his descriptions of the issues, work to be performed and approach were so precise and insightful, I decided to hire him on the spot.
The job was highly complex - all kinds of corners, angles, walls, dimensions, skylights, railings and very few drains, necessitating precision sloping to ensure the roof drained properly. (After the job, Ben confessed it was one of the toughest roofs his team had tackled in YEARS!)
So how did it go? Well, Ben knew I wanted to get going and found a way to slot me in a week earlier than expected. The crew arrived in a sparkling clean truck loaded with carefully organized supplies. Unlike the previous roofer that had been arguing with each other all day, these guys worked silently and steadily. The only sounds were of a precision roof being built. All the seams fit together beautifully ... the sloping was exact ... the capping immaculate. Deficiencies in past roofs were found, communicated and corrected without issue. Ben would pop by several times a day like a skilled project manager to monitor progress, keep me abreast of what they were seeing and checking my preferences on how they were addressing the issues. I can honestly say I was never in the dark about what was going on.
Ben jokingly mentioned that his guys knew enough in carpentry to build an entire house. After seeing the roofing, I believe it! So how did it turn out? Well, after heavy rainfall, there is basically NO WATER left on the roof -- it all drains out with near perfection.
In terms of the price, I think Luc's is good value. Not the cheapest, not the most expensive. But for a mid-range price, you get top-class work. These guys are straight shooters, and inform you upfront on the quote what's fixed and where there may be some variation based on issues they anticipate.
Overall a fantastic experience. No regrets ... excellent work. No hesitation to recommend. I wish more contractors were like this!