dms in

We needed to replace cork flooring that was damaged, and, as many do, we went to a local big name home improvement store. After choosing a product, we were told we would be contacted within a week for someone to come and take measurements. When he did arrive, this person made numerous suggestions, each one of which involved additional cost, and left me to decide how good a job I was willing to pay for. Fortunately, in spite of having paid for this visit, we decided to see what Lumber Liquidators had to offer. After asking us several questions to best determine our needs, we were offered a top quality hardwood product instead of the laminate we were going to purchase from the big box store. At Lumber Liquidators, this was now an affordable consideration, much to our surprise. The home visit to verify measurements and confirm installation costs was done the very next day. This time I did not have to ask questions and determine where I would have to compromise. I was informed by this knowledgeable professional what they do to provide for a perfect end result. Now I had complete confidence that we were dealing with the right people. In less time than it took to simply have a measurement arranged at the first store, our new floors were installed and the job completed. The total cost was exactly one third less than we almost spent elsewhere, for an unquestionably superior product, professional and timely installation, and expert advice. Our new flooring looks beautiful, my wife loves it, and I feel like a hero. Okay, actually the real heroes are their staff.