NCIX isn't what it used to be - avoid at all costs
I used NCIX several years ago to purchase hardware for two custom built computers. Transaction and shipment went very smoothly and I could easily follow the order on the website. Placed an order recently where all items were listed as 'In stock' on the checkout page. Order was processed the next day and the motherboard was 'Back Ordered'. Now the fun begins. Forget trying to get a hold of them. Waited 30 minutes on hold and was then asked to leave a call-back number. Left my cell number, one week later still nothing. Left two messages on the website. One claims you hear back in 2 business days. Still waiting after 3 business days. So now I'm on hold again, trying to cancel the motherboard so I can order it from a more reliable vendor. I will *never* buy from NCIX again.
- Approximate cost of services:
- $2,700.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?