Very disappointed with this company. We hired them to widen a doorway between the kitchen and diningroom and take out 2 bulkheads and repair the wall/ceiling as appropriate. Bert arrived quickly and gave us a quote and started the work on time as promised. It went downhill from there.
- they tore out the bulkheads and tried to patch the ceiling with little bits of drywall instead of using an actual larger piece of drywall with the result that the ceiling was terribly and very noticeably uneven - ceiling was out over 1.5 inches in less than 3 feet on both sides where the bulkhead was taken out
- they were to create a small bulkhead dividing the kitchen and dining room [approx. 7 inches] and screwed it up so they had to take it out and re-do it with the result that it is also noticeably uneven and now, 9 months later, the drywall tape is starting to peel off of the bulkhead
- one of their guys went into our basement in order to access the ceiling and stood on our brick fireplace ledge and crumbled pieces off the brick and left it on the carpet
- they put a huge gouge in the hardwood floor and when it was brought to Bert's attention his response was "these things happen". He could have cared less
I feel that this job was too small for him and he sent his "B" team to do it. Bert does not like any sort of criticism and when confronted with these problems his response was "just get someone else to do it and send me the bill" and he hung up. Of course we did not send him the bill, he had no intention of paying it anyway.
The rest of our kitchen reno went off without a hitch and it now looks beautiful. All of the other contractors were fantastic to work with and we had no problems at all with them. We aren't terribly picky or critical and are pretty easy going people but we were spending a lot of money to renovate our kitchen and wanted it to look good. I don't think that's too much to ask for.
We consulted with a number of different people/contractors who ALL agreed with us that it was terrible workmanship and never should have been left the way it was.
Yes, this review is being written about 9 months after we had the work done but Bert was never going to return to make things right anyway.
I supposed if you have a large job requiring the removal of a load bearing wall that may be fine, but I would never recommend this company to anyone.