Installer wanted to come last week and when I said I was working he asked me to work from home (???). He just left. They look great, but the installer told me at the last second that he wanted $40 cash or e-transfer for removal of the old blinds. This took him about 15 seconds to do, and I was never told about this fee or I would have had my husband take them down last night. Am not paying that and called BTG directly, where I found there is a massive disconnect between the company itself and the representatives they send into your home. Shady business practice and I will never order from here again.
- Approximate cost of services:
- $2,200.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
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