Claudette from Yonge and Eglinton

I had an excellent experience with Dial One. I initially spoke with Alan over the phone, he was courteous, provided a quote and detailed description of the service. Joe did the work on my ducts, he was delayed in traffic and telephoned me to tell me he was enroute. He was polite, answered my questions, began work immediately and finished ahead of schedule. In addition to the celaning I had to have my filter replaced, the options were explained to me and I selected a reusable filter that was ecofriendly. Overall, a positive experience.