BarbS in Richmond

I went to Island Carpet to carpet our stairway before we sold our home. They were very helpful recommending the best product and worked quickly to have it installed in a week! Both the sales Rep (Chantal) and the intstaller were very professional and helpful. The final product looks great!

I hired Molly Maid Richmond to clean my home prior to listing it for sale. The initial contact was great and the cleaners arrived as scheduled. The quality of the cleaning was below expectations and there were parts of the floor that were missed. We had scheduled the cleaners for 5 hours and made a detailed list for the cleaners based on my conversation when booking. The cleaners left after 3 hours without completing all tasks. They left my home unlocked. The most frustrating issue is that they applied something to my stainless steel fridge that I don't know how to remove. After following up with the company three times they told me that the cleaners only applied hot water. This company might be OK for a standard weekly clean but stay far away for a spring clean or moving clean. The owner did not initially respond to my concerns, never addressed leaving my home unlocked and was dismissive in her response.

We were getting our home ready to list for sale and decided at the last minute to repaint our kitchen in a more neutral colour. Jason (who had previously painted and exterior steel door for us) was extremely helpful. Knowing we were on a quick deadline to list our home he fit us in around other projects. He covered a deep purple colour with a bright white and it the end result was fantastic. Great coverage and edging and an honest straightforward company. I would highly recommend them.