I don't recall being unsatisfied with any of technicians who have come to the house from enercare, but will say that the most recent technician (Alphonso) stood out as the best we have had. He was very friendly, followed the Covid guidelines. Came for an annual inspection but saw a major problem with the furnace, explained what was happening and then went ahead and fixed it. He was here for over 2 hours and did a very thorough job. Left everything neat and tidy. Couldn't have asked for anything more from the guy. He was great.

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Brown Windows installed 7 windows across the back of our house a number of years ago. Within the first couple years 3 of the seals failed resulting in grayish discolouration around the perimeter of the window. They replaced those at a partial cost to me. Since then all of the windows have failed. And they wouldn't do anything about it. Apparently the spacers they used between the panes of glass were inferior. Since they knew that I think they should have been willing to replace the other windows. The worst quality windows I have ever seen.

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