This was the first house my wife and I purchased that wasn't a brand new build, so we wanted to do some updating. We decided to expand the master ensuite and also redo the second upstairs bathroom. The work required opening up some spaces and redoing the plumbing to move fixtures around. As this was our first experience doing a sizeable renovation, we were nervous. Vasily and his team were a pleasure to work with. Vasily walked us through the process, was upfront about costs and gave good recommendations for suppliers. He was accommodating of our requests to make alterations as the project materialized and we realized we wanted something different than what we planned. His consistent attitude that the customer is always right is what differentiated him from many of the other contractors which we had received quotes from, and ultimately what we felt was the best part of the experience working with him and the team. He was always responsive and reachable. We also appreciated that the team he works with were accommodating for the fact that we had young children, so they kept the house clean and safe during the renovations. Vasily also helped us with some unexpected problems that arose or minor fixes we decided to do along the way which was very much appreciated (eg. found mold in the basement which he removed and repaired the damage from a leak behind a wall). Overall we were very happy with the results and are now inspired to do further renovations with his team. We would highly recommend them to anyone.
- Company Response
Thank you for your kind words. You project was one of a kind and it turned out great. We both did something out of our comfort zone and working as a team it came out perfect. Thank you for being patient and understanding during the project.