ROSEMARY from OSHAWA

My wife bought a salad bowl set MAY 17 2007 , when she opened it up at home it was cracked along with this was a receipt inside that it was purchased and brought back to the store and resealed - FOR SALE We returned to store and where told to pick another one but remaining 3 sets were all cracked , thus every tues they receive their shipment and we go in trying to get a replacement with NO luck . Today JUNE 5 2007 we are still waiting , we were told today that they have no idea when the shipment will come in , also the one on display in the store now for sale is also cracked i asked manager why they would have that out and where told that if customers wanted to buy it , it was theirs P.S. fork and spoon were cleverly placed on crack so consumer would not notice . Manager would not give any information dealing with head office thats why i am writing this now . THANK YOU P.S. THEIR REFUND POLICY - NO REFUNDS. EXCHANGE ONLY WITHIN 14 DAYS I understand this BUT product was BROKEN , RETURN , RESEALED AND RESOLD TO MY WIFE . NOT A VERY GOOD BUSINESS PRACTICE . ASKING ANY OTHER CUSTOMERS WITH SIMULAIR STORY ... PLEASE POST IF THIS WAS ONE OF OUR CARS OR TRUCKS WE BUILD IN OSHAWA WE WOULD NEVER HERE THE END OF THIS ! C.A.W. MEMBER MONEY DOESN'T GO ON TREES