I was moving to London and building a new home and mentioned to my coworkers I would be needing blinds and a few of them had used Blinds by Design and told me to give them a call. I looked up their google reviews and was amazed at the 5 star rating and impressive reviews. Makes me wonder about the 2 older ones here and if its for the right company. So I felt I should post here as well as google. We work crazy hours so the best way for us to communicate was by email and Nicki was great. She basically did all the work for us and contacted the builder to cooridinate going to the house and gettting measurements and such. She sent us lots of pictures so we could visualize how things would look to help us make a final decision. For our installation Nicki and her staff were on top of it and made sure we were set up to be installed before we moved in so we had window coverings. The blinds look beautiful and I have to say I am very impressed that Nicki installs everything herself and she does an excellent job. Even my husband said " wow she really knows her stuff"!!! She is personable, experienced and will ensure you are making the right decision. I cant say enough great things about this company. Nicki I can see why you have such great reviews. You run a great successful company and you will continue to do great things. I will highly recommend you to anyone needing window treatments.