We have called Bosco Plumbing a few days ago after hours, to have a small water pipe leak fixed. After I explained them what the problem (and fix) was, they advised me that they charge $149 to come out and then I will have to pay in addition to that amount whatever the work will cost. Due to the after hours time I accepted the $149 + cost of work.
One hour later the technician arrived and agreed that in fact he needs to replace a 1/2" fitting (he agreed with me that this is about a 30 minute to 1 hours job; parts cost less than $10). And that is where the shocking part started:
First, he told me that he needs to replace the fitting but he does not have the part (despite me advising them before they came what the problem was). He offered to come back the following day or to send another technician who had the part.
Then he told me that fixing it will cost me about $850!!!! (I had similar jobs done at my house - and the price I paid was $100 to $150).
And on top of that they recommended I also replace the water heater (there was nothing wrong with the water heater...) which of course they also would be happy to do for me...
This is a shocking rip off: coming out (and charging $149 for it) while having no parts (despite me telling them exactly what the problem was) - and then offering to do it for $850 for a total cost of nearly $1000 !!!
I will avoid these guys from far - and I would caution everybody considering to use them to be VERY CAREFUL as they may rip off others too...
I read many positive reviews before I called them - and now I wonder: were those reviews written by employees and friends to increase their rating?
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Update (1 day later): the leak was fixed by another company. Total cost: $185 (no "diagnostic fee" - that was the total cost, all in... And they did more than what Bosco quoted me on)...
