Found Purisoft online and they had good reviews so I gave them a call. Spoke to Lisa and let her know our problem. She did a great job promptly getting me an appointment and called before Mike arrived to give me a heads up. Mike came in an found the problem after a couple minutes and had it fixed very quickly. He took the time to show me the problem, what had caused it and how he fixed it. If you are in the Kitchener area and need water softener solutions do not hesitate to call Mike and Lisa!
- Company Response
Hi Chris. The brine float assembly was originally installed incorrectly causing the brine tank to overflow. I'm glad your old softener was an easy fix. Thanks for the review.