The Office staff was very informative and professional but most of all, accommodating. The technician, Brad, arrived just on time and was very professional and knowledgeable of the tasks on hand. He went to work immediately after explaining course and impacts of the treatments. All crevices were sealed and traps treatment applied under 2 hours. He also went into the attic for examination and treatment. I am satisfied with the work that was completed and would recommend this company. Get Brad to do your job.