I contacted AAA Trim & Tile as I was referred to them by a friend. Overall we are somewhat satisfied with the service we received. There are definitely pros and cons with using AAA. Obviously this company specializes in tiling and trimwork so all other work is contracted out. The contractors to whom they contract out with are very good and the guys that manage the company are fairly flexible and can generally deliver on time and are accomodating. One thing to note though is any changes to any work involves a cost, which is obvious, however the cost is not disclosed to you upfront, you are told once the final bill is paid. Also they could really work on their after service. We has our work finalized in August and there's some things that still need to be touched up on that haven't been yet.