The team at Pritchards Climate Care are great ... from Roberto who runs the day-to-day, to Tanya in the office, to Nathan and Brian the service techs. We have been with Pritchards for the past 4 years and very happy. They installed a new boiler and have been available for warranty service when a manufacturer part failed. They pushed the supplier to get the part in a timely manner and ensured the part was installed and the machine was working in time for the weekend. First thing Monday morning they called to make sure we didn't have any issues. I am very pleased with the level of care and professionalism from the entire team.
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- Company Response
Hi Jeremy, thank you so much for your kind words! We always strive to give the best customer service possible, so we're thrilled that we were able to help you out.