Amanda in Kamloops

Great communication with/from the office booking staff and from the technicians who came to my home. Jason and Peter completed the duct cleaning and were both curteous and personable; they confirmed what service they were here to do and kept me updated while they did their work. Adam arrived to do the furnace tune-up ( inspection and cleaning) as Jason and Peter were finishing; he was also courteous and personable. Adam let me know what he working on and updated me while he completed some testing checks. I appreciated that he reviewed his report with me before I signed off on it, and he also made sure to ask if I had any questions before I left and to know that I could call Advanpro for 24 hr furnace assistance. I also now know I can keep Advanpro in mind when we need to replace our water heater.