Reviews

7/10

performed as expected, the man went downstairs, closed the door, turned on a machine, I heard video game sounds in the background. I think even the machine sounds were mostly him going 'woosh woosh, bang bang, pew pew'. Being a gullible fool I assumed these sounds to equal work equivalent to $150. So I ponied up. I recommend this service.

Approximate cost of services:
$150.00
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Company Response

Hi Darcy,

I would love to know your invoice number as we do not have a customer in our data base with your name. The reason for this is because of the way that you described our service. It sounds like the person that you hired may have used portable equipments and we do not use that style of equipment for residential. We also work throughout the entire home and not only your basement. Our technicians also operate in teams of two and never alone so it would be my suspicion that you may have us confused with a competitor operating a similar name. The price that you mentioned is also not consistent with our price structure for a residential air duct cleaning service. Regardless we love to get feedback whether good or bad and appreciate your time in posting your experiences.

Thank you,

6/10

Wasn't satisfied with the layout of the house. They really overcharged on upgrades. They were pretty good about fixing any issues in the first year. Responsive. However, not a lot of thought went into the design and layout of the rooms and bathrooms. Not recommended for a quality build. But budget wise it was fine.

Approximate cost of services:
$360,000.00
1 of 2 people found this review helpful.
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Company Response

not true

3/10

They did a very poor treatment, they said they guaranteed their service however, they did not do a follow up treatment. After I complained about their service and expressed my dissatisfaction, they still charged me! I did not pay, and canceled my service, reminding them that they promised satisfaction or no charge. I don't recommend this particular service as I spoke to neighbors who complained of similarly poor experiences. That is all

Approximate cost of services:
$130.00
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