krisha_pt

I was looking to get waterproofing done for my basement. After submitting online request for quote. Received call from Alex Vieira (Project Manager) next day to schedule an appointment. Alex was flexible to schedule an appointment which was suitable for me. He was punctual for the appointment. He checked inside and outside of our house thoroughly. After observing and assessing he explained me about the problem and discussed all possible solution to fix the problem. He explained in detail about all pros and cons of each option and recommended best solution for me. He provided with complete written estimate in detail with lifetime warranty certificate which no other company quoted. He want above and beyond all other companies provided me with estimate. We had interlocking in the area and he promised me that the area will be same as before after the work is completed. I and few quotes and most of the estimate received were not as professionally completed as was done by Alex. Once I decided to go ahead and confirmed with Alex, the worked started within a week as mentioned in the written estimate. His team did an excellent work. The team was every punctual and professional towards their work. The team even worked in cold weather condition and the work was completed before time. As promised my interlocking was reinstalled as before (better than the original work) and the backyard was cleaned and back to what it was original look. I am very pleased and satisfied with the project completed. I definitely will recommend Alex, his team and City Wide Group Inc. the best company in market for waterproofing service.