Based on the mixed reviews I count myself fortunate as my experience with Lyle was relatively positive. I met him at the Design Show and had a show offer that was compelling enough to have him offer some recommendations on a sliding door and kitchen window covering. He offered a type of shade that was not readily available by other suppliers so we opted for his company. Minor delays, by in large not a big issue. The contracted installer had some trouble with installations and was not the most careful nor experienced. In the end, good product and quite pleased with the overall experience.