Reviews

10/10

friday night my power meter base blew. called him and he explained how it would be difficult to give a real quote, but gave me a ballpark that would change depending on factors one he saw the problem. he said he would check into what was required on saturday and then call me with more details. left the house on saturday (because i had no a/c!) and got a call that he was at the house, and already was doing repairs! he finished it all, cleaned it up, and called toronto hydro to reactivate power. He did the work, hadn't even met me, and i had not yet paid a dime (much less a deposit). What's more, because I was away, he told me how much it would cost, and said to leave a cheque in the mailbox and he would pick it up the next day while in the area. This man is a godsend! Came and left mysteriously and the work was all done! PLUS: He came in well below all the numbers he quoted me!!! I didn't have a 'go-to electrician' before, but i definitely do now!!!!

2 of 2 people found this review helpful.
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10/10

went looking at one store (much too high), another competitor (talked down to us), then found this company. Ray previously only did commercial volume work, but now he is open to public. gave us honest advice and recommendations without talking down to us. incredibly fast turnaround time, and quick and easy estimate. also ended up being 35% less than the other places.

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10/10

This company cannot be rated high enough. my basement had a flood and insurance called them in. they helped clean, bag and list everything well past midnight. they did everything they needed to do, and then did some more, because they knew that it was needed in order to do a complete job

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First Review

10/10

joe came, took care of everything from start to finish. he even brought in an assistant who also was amazing. they took it all out, replaced with new windows, and even did extra stuff that was at no extra cost. made sure that i had no other problems, and even contacted me after to make sure it was all ok.

1 of 1 people found this review helpful.
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Company Response

Thank you Brian

We were too pleased to have done the work for you.

We look forward to doing business in the future again

Joe Fernandes
www.jrwindowsanddoors.com
joerf@jrwindowsandoors.com
416 281 0200

8/10

they did a good job explaining the different ideas and options. they came and did their measurement and template. when it ended up being the wrong size, they agreed to recut everything, but it was a bit of a hassle to get it done quickly

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Company Response

Sorry for the inconvience this had caused and we would love to make it up to you on any future orders you may be thinking of.

Thank you for your comments and we really appreciate your honesty.

5/10

didn't give me a great feeling, ended up cancelling the job because i didn't have full confidence in their abilities. i wouldn't really recommend this to too many people, but maybe i just had an off experience

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10/10

joe came, took care of everything from start to finish. he even brought in an assistant who also was amazing. they took it all out, replaced with new windows, and even did extra stuff that was at no extra cost. made sure that i had no other problems, and even contacted me after to make sure it was all ok.

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8/10

mario came and did measurements, gave a detailed drawing and provided exceptional customer service. he even showed us his factory. he made custom cabinets and a special corner unit built to our specs.

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9/10

had main drain clogged by a tree, they came and were knowledgeable. they tried to find the best solution and knew about a city refund program that reimbursed the whole cost! they even made a repair thinking about minimizing long term issues that may eventually come up.

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Company Response

**Thanks Brian** We are very grateful for the review and thank you for sharing this experience here with others. It is so rewarding to learn that you were happy with the services provided and that we were of assistance to you. Thank you for choosing DrainWorks, we look forward to being the plumbing and drain service providers you can continue to rely on.