I had all 8 windows replaced in my home by Eco Choice. 6 were small/medium size stud to stud, 1 very large stud to stud, and 1 very small retro fit done. I had about 6 or 7 quotes, Eco Choice was the first to respond and get back to me, very pleasant process with Terry and he was extremely patient with me. Eco Choice ended up being in the middle to lower price range but were the most friendly, quickest to respond, informative, and helpful in my decision making process. Through the entire process I received confirmation phone calls for timing. Terry came back to show me the windows for a second visit and installers were right on time and finished the job in 2 days. Very kind people, I let them in the house and I went back to work. Cleaned up everything and the installation looks fantastic, very exited for these new windows. Only issue I had was I requested frost windows for my bathroom and there was a mix up in the invoice. They discounted me the difference (or asked if I wanted them to come back, but I took the discount, not a big deal), were very apologetic and I appreciated their honesty. That is the only reason they are getting 4/5 instead of 5/5 for satisfaction (I wanted to give 4.5/5 but couldn't!) Overall price was just under $6000 where as the rest of my quotes ranged from $5500 - $7000 (one even came in at $9000).
- Company Response
Thank you for your review Doug!
We truly appreciate your honesty as we try our best to minimize mistakes and are glad to your a happy with the end result.
Enjoy your new windows!