Reviews

10/10

Woke up early in the AM I January to freezing cold house. I came to find my furnace was not operating properly and would not fire up. A call around to different HVAC companies and Distinct Heating and cooling answered the call and had a technician enroute within 1 hour. The issue was rectified at a fraction of what others that I know have had the same issue. I was very impressed with the Proffesionalism and courtesy of Didtinct Heating and Cooling. Two thumbs way up!!!

Approximate cost of services:
$575.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hello David, I apologize for the late response! We try to respond to all HStar reviews as quickly as we can. Thank you for calling us when you had an issue with your furnace in the middle of a nasty cold month! We also try to respond to any homeowner that is in this situation as quickly as we can. We understand that being without heat is a very uncomfortable and unsettling place to be! Thanks again for your call and your review! We appreciate all our customers!

10/10

With the recent influence from the dreaded Polar Vortex that has left Southern Alberta in the grips of a Sub Arctic tundra I realized that I need to increase the insulation in my attic. To compound my problem the dirt bag NDP Government in Alberta has left us with a Carbon Tax that will surely effect my households bottom line. I inquired with a friend who had nothing but fantastic things to say about Ideal Insulation. I looked into getting an assessment on my existing insulation and to see if there was anything that I could do to enhance it. The gentleman that came to my house was just that, a gentleman, very courteous and polite. after my assessment he informed my that my house attic was equipped with R35 in 90% and R15 in the Rest. I was offer a quote to bring the R15 up to just 35 and one to bring the whole works up to R50. I am extremely glad that I chose to bring the total value up to R50 as that is now Code and house is noticeably more comfortable. The Service of the office staff and the guys that showed up to do the work was above my expectations with so many companies out there that you just don't know who to trust, I would recommend Ideal Insulation to Anyone looking to enhance there Insulation!!

Approximate cost of services:
$700.00
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Company Response

Hello David, thank you for sharing your experience with IDEAL. We certainly agree that upgrading your entire Attic to R50 completion will benefit your homes overall comfort and energy efficiency. The greatest compliment we could receive is a referral so we thank you for helping IDEAL grow.
The IDEAL Team

10/10

After a hail storm in the Summer of 2016 our House was damaged significantly, I had notice that around our neighborhood that South Peak had done a lot of work on other houses that were damaged. I queried my neighbors as to their level of satisfaction with the Companies working on their houses. Time and time again I received nothing but positive reviews about South Peak, I had also noticed that their contractor were only on site for a few days and were extremely professional, courteous and above all else clean. I am very satisfied with my decision to use South Peak to fix our house as we experienced nothing but good things about them too. They worked with our insurance company to assist in getting the issues rectified prior to winter. I would recommend South peak to anyone looking for exterior work to be accomplished!!

Approximate cost of services:
$20,000.00
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Company Response

Thank you David for your message here and for choosing us. We never take it lightly that a customer chooses s to work on their home. We are so glad that you are pleased.

We wish you all the best,

Regards,

Ken