Reviews

10/10

I could not be happier with the service and professionalism provided by Dwayne for a roof repair job he did for us (shingle and valley replacement). He showed up when he said he would, understood my problem, provided a very fair and competitive quote and completed the work on time and on budget. He also made sure the site was cleared up when the work was done. And most importantly, he fixed our roof leak the first time. I really appreciated his professionalism, too. Something that sometimes goes overlooked. There was no yelling, gossiping, swearing, loud music, etc. from my roof during the job like I've seen with other contractors at the neighbours. A definite bonus. I would recommend Dwayne in a heartbeat and he will be the first I call when I look to replace our roof in a few years.

Approximate cost of services:
$1,500.00
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Company Response

Good day, and thank you! It's feedback like this that makes our work so rewarding! Our reputation and customer satisfaction are everything to us, we are elated to know you've enjoyed your experience with the D. Ross Team! We will be sure to share your positive feedback with our installation team.

D. Ross Renovations & Roofing is always here for you. Should you need us in the event of tornado damage or other unforeseeable events, you can be sure that you're our priority.

10/10

As others have already experienced, Mike was very friendly, professional and right on time. Pricing came in exactly as quoted with absolutely no surprises. I needed to have a smaller NG BBQ hook up (installed by the builder) swapped out for a larger one. The job could have been completed by simply changing a fitting, but Mike went above and beyond by bringing the fitting closer to the foundation so it could be securely bracketed to the home. Great attention to detail, no nickel-and-diming on extra parts, and just a great guy to talk to and get some tips on using and maintaining equipment. I would recommend Mike in a heart beat.

Approximate cost of services:
$125.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thanks for taking the time to review my services. One of my pet peeves is people who change the price (bate & switch) once they are at your place to do the job. This is why I often ask for pictures ahead of time so neither one of us have any surprises.