Reviews

0/10

Great Salesman, David, came to my home, with the same day I requested a quote. He wrote up the quote, took pictures of the house and then tried to book the installation. His install guys didn't answer, so he was unable to book the date at the time but they would call me Monday. Its been three weeks, with three calls from me to them, but no response from installation. Brutal. There must be something wrong with this company or location. Will not recommend at all and will make sure that others know about this experience.

2 of 2 people found this review helpful.
Was this review helpful?
Company Response

Hi Doug - We sincerely apologize for the inconvenience and want to make things right. I am forwarding your comments to our service department -- would you mind providing us with your last name so we can expedite your request? Thank you.

10/10

We needed our back yard fences replaced on a multilevel incline back yard, whilst coordinating around the build of a new deck and foundations and the installation of a hot tub. Mike and his team consulted with us and our neighbours, helped us with designs and adjusting designs on the fly, and came back multiple times to accommodate the other trades. In fact of the seven quotes we had, Mike was only one of two who came to the site before they quoted. He was professional and respectful to our property and our neighbours. In fact, he even fixed some small needs in our neighbour’s fence, as a favour. I would recommend him and have already done so a few times.

Was this review helpful?
Company Response

Thank you Doug for taking your time to express your experience with Best Fence services you received. It was truly a pleasure to work for you and I am glad your family enjoying a benefit of nice looking fence in your backyard.
Best wishes
Mike at Best Fence

10/10

Dave and his team were amazing. Right on time, friendly, upfront and a few weeks later after our hot tub hook up and back deck build we had a tree knock out our power to the house. These guys left a personal event out of town and came down to fix the power hook up that Toronto hydro would not. They were professional, friendly and I would share their name with anyone.

Was this review helpful?