It is difficult to overstate our satisfaction with the service of GTA Pest Control and, in particular, co-owner Kevin, who attends to indoor pest issues such as mice, rodents. We heard noises in our walls and I discovered droppings at one of our internal access panels. When I called GTA I was quickly connected with Kevin who kindly attended the next day at my convenience. He immediately ascertained the nature of the problem (rats), explained what he considered to be the cause, the best option, and possible outcomes. Once I had given my approval he immediately implemented the solution. The solution was successful. While some odour did occur later (something he had clearly warned was a possibility), the noises and evidence of infestation disappeared completely. Kevin also offered a 6 month guarantee. When the noises did return some months later he honoured the guarantee without delay or question. He also put in place measures to deal with the possibility that the rats might return in the future - thus effectively extending the preventative measures far beyond the initial 6 months of the guarantee. Kevin was delightfully communicative and pleasant to deal with. I would highly recommend you consider Kevin and GTA for any pest concerns you may have. Iain McPherson Hastings Avenue, Toronto
- Approximate cost of services:
- $300.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Thanks so much Iain. We really do have comprehensive protocols to treat rodent infestations. Day in and day out we will effectively eliminate the problem. It's just a matter of time. We are dedicated to solving any/all pest problems. Thank you for having our staff help with the problem. Kevin