Reviews

10/10

I checked around and these guys came in at a much better price for the exact same windows as other companies. Very good service. Installers were fast and neat. Would recommend them.

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Company Response

Hi Mike,
Thank you for your review. It was a pleasure working with you and we look forward to working with you on the next project.Thank you again for choosing New Look Windows and Doors.

10/10

I had a rental water heater with Enercare and I was willing to pay anything to get away from them. I chose Husky to replace my water heater because a neighbour recommended them. Alex came to my home showed me all my options and helped me pick which type of water heater and model that best met my needs. The price was great and installation was scheduled two days later. The installers not only did a perfect job quickly, they cleaned up their mess and a mess that had been left by a previous furnace contractor. I strongly recommend these guys.

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Company Response

Hi Mike, thanks for your review, we really appreciate it. It was our pleasure to assist you. Victoria and the Husky Team.

10/10

The repair person I regularly call was not available and I needed a repair done quickly. I called these guys on a Sunday afternoon and they were at my house before 9 on Monday. Very impressed and they did a great job. Man with a Wrench is my new "regular person" to call if I need appliance repairs in the future.

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Company Response

Hello Mike,
Thank you for the great review! It is always within our best interest to have your unit working within the first visit, so you are able to proceed with regular use, without any hassles or wait for repairs. We are glad to hear your dryer was repaired quickly!
Team Man With a Wrench

9/10

I had to give this review a lot of thought because my renovation did take longer and costs went over what I had planned to spend. However when I really thought about I think Mark delivered most of my expectations. I have done many other renovations with a variety of different contractors. I would say that Mark Ashton is way above average when it comes to taking my calls and getting back to me. He also has a sense of honesty, responsibility and integrity which is refreshing. On the not as positive I would have liked to have seen more supervision and coordination of the trades. Sometimes I did not realize a trade or material delivery was coming. Mark does use a good construction management program but I could not get it to alert me when he was scheduling a trade or delivery. I also would have preferred a few more site visits by him or one of his staff to ensure better continuity. Trades also sometimes had questions which I think they should have already known from Mark. I take some responsibility for some of these issues because I was busy during this time and it probably would have gone smoother if I was always there to supervise. Overall I would strongly recommend Ashton Renovations for their value and integrity. All renovations have unexpected surprises and highs and lows but unlike some contractors, Mark Ashton will always communicate with you and not leave you high and dry.

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Company Response

Thanks Mike. We appreciate your comments and welcome your feedback. We hope you and your family enjoy your new kitchen.

10/10

Lampert is by far the best contractor I have ever worked with. They are very professional, easy to work with and priced fairly. They have a great showroom where you can pick everything in one place and they take care of the rest.

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Company Response

Thank you so much for writing a review for Lampert Renovations! We are glad to hear that everything went so smoothly. Thank you for the compliments!

10/10

Juff's installed a roof two years ago ad I have been very happy with it however last weekend I noticed a small leak. I called their repair division on a Sunday afternoon. That late in the day they were not able to do anything until the following day when they told me I had to call the main office. Since the rain had stopped and no more water was coming in, I was fine with that. The repair guy alerted the owner that I would be calling the following day, Monday. Monday turned out to be a busy day for me and I did not get around to calling them however based on the info the repair guy gave the owner, they did not wait for me to call and sent somebody out to inspect and repair my roof. By the time I got home that evening the problem was fixed I didn't even have to call. It turned out that the problem was from damage caused by an animal trying to get in my attic and was not due to any defects in Juff's workmanship or shingles. I was very happy with Juffs Roofing when they installed the roof but the true test of a great company is how they deal with a problem two years after the sale. I don't know of any company that matches this level of service. Juffs Roofing is the best by a country mile.

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10/10

Drainworks are real pros. This is my second time using them and once again they came when they said they would and did a great job. I have never had tradespeople who were as dependable and good as these guys.

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Company Response

**Thanks Mike** We are grateful for the glowing review. We are certainly glad you value our service as we do appreciate your patronage. Thanks for choosing DrainWorks.

10/10

I was very pleased with Rusco. They have good quality products but that is only half the story their installation was also excellent. There are other companies that might sell good windows and doors but they do not take the time to properly install them. These guys do provide the best product along with the best service

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First Review

10/10

Barry from Inner Phase is an amazing electrician. He is the fourth licensed electrician I have had in my home this year and he found serious d efficiencies that the other ones missed. I am not an electrician however even I could tell they were problems when Barry showed them to me.

1 of 1 people found this review helpful.
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10/10

Drainworks installed two new outdoor faucets a few months ago. With the cold weather now here, I went to winterize the faucets and found that one of them had been installed wrong. It was a very easy mistake that anybody could have made. I called Drainworks and they had somebody to my home within hours to fix it and they could not be more apologetic. Mistakes can happen to anybody but what sets great businesses apart from all their competitors is how they deal with problems months after the sale. Drainworks proved that they are really a great company.

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Company Response

Thanks for your review, Mike. We agree with your perspective. Reputations are always made in the trenches. We are incredibly conscientious of the well-being of all of our clients, and no matter what the challenge or when, we are completely responsive and accountable for everything we do. Why should any customer expect anything less?

Thanks again for your kind words and we look forward to future opportunities to help you out with any and all plumbing or drain support, should the need arise.

10/10

I have found with most goods and services I usually have to decide whether to go for a rock bottom price and sacrifice service or pay a bit more but get much better service. With County Appliance I did not have to make this choice Not only did they beat everybody elses price but their service was also excellent. I have bought appliances at other stores and there is no comparison with the delivery service. The guys from County Appliance were real professionals who really cared.

2 of 2 people found this review helpful.
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10/10

On one of the hottest days of the year my air conditoner died. I had never used Dave White before but after reading the reviews on Homestars I decided to give them a call. Lou came out the same day and got my system running in under 30 minutes. My wife is totally hooked on air conditioning so Lou's quick response probably also saved my marriage. Lou is the kind of star you look for on the Homestars website.

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