Juff's installed a roof two years ago ad I have been very happy with it however last weekend I noticed a small leak. I called their repair division on a Sunday afternoon. That late in the day they were not able to do anything until the following day when they told me I had to call the main office. Since the rain had stopped and no more water was coming in, I was fine with that. The repair guy alerted the owner that I would be calling the following day, Monday. Monday turned out to be a busy day for me and I did not get around to calling them however based on the info the repair guy gave the owner, they did not wait for me to call and sent somebody out to inspect and repair my roof. By the time I got home that evening the problem was fixed I didn't even have to call. It turned out that the problem was from damage caused by an animal trying to get in my attic and was not due to any defects in Juff's workmanship or shingles.
I was very happy with Juffs Roofing when they installed the roof but the true test of a great company is how they deal with a problem two years after the sale. I don't know of any company that matches this level of service. Juffs Roofing is the best by a country mile.