Sara in Toronto

In late spring/early summer my air conditioner was not working properly. I had a couple of companies out to the house to tell me that there was a leak in the refridgerant line, and that it was better to replace rather than fix, especially since the unit was over 15 years old. I shopped around, had different sales people come in, and got quotes from 5 different companies. Jason, a sales rep from Delta, was the most knowledgable of the bunch (being a former technician himself) and did not pressure me into making any decision whatsoever, nor did he try to upsell me on anything I didn't need. He was a pleasure to work with. The technicians that came to the house were very polite and made sure they cleaned up after the install, and took my old unit away including the extra leveling stones I no longer required. My new air conditioner is running great.