Renee in Toronto

My husband and I hired Sam to oversee the gut renovation of our condo downtown Toronto. We chose Bigelow Construction among several firms we interviewed based on the detailed quote Sam provided and his outstanding communication skills. Our project entailed removing walls to create an open concept layout, install new flooring throughout, smoothing of the popcorn ceiling throughout, creating a brand new kitchen with relocated plumbing and electrical, two new bathrooms including a custom shower and expansion of the master bathroom, assembly of custom closets in the master suite, and new windowsills. While the quality of the work speaks for itself, Sam was also a joy to work with. Throughout the process he was invested in transforming the condo into a home we would love and that would meet our needs. We especially appreciated Sam’s humility and the expert trades people that he works with. We felt that our space, belongings, and vision for the desired outcome were respected throughout the process. Sam answered our countless questions, became a favourite among our building staff, helped us navigate all of the decisions related to design and materials, and managed our expectations surrounding budget and schedule throughout the project. The care he puts into his work is evident, and he gives the impression that the level of detail would be the same same if it were his own home he was working on. He stands behind the quality of his work, and has been personally available to address any questions or issues we have had since the completion of the project. We couldn’t be happier with the result, and have not hesitated to refer Sam to our friends and family. Our biggest regret is not getting to regularly visit with him now that the work is finished. We look forward to working with him again on future projects.