Big thanks to Andrei and his amazing team to come rescue our house and bring joy back to our family after our disastrous renovation a year and half ago. We have our first floor hard wood flooring replaced by an unaccredited contractor and it ended up crooked and unlevel. He blamed on the quality of the hard wood. We trusted him and gave him a second chance and repurchased new tiles for him to replace all the hard wood. After a few months the tiles became loose and no longer stuck to the cement underneath. He had no idea what went wrong and once again claimed the tires caused the failure. We were completely devastated and didn't know what else to do. Luckily we finally found SOSNA Inc. online which have exceptional reviews on multiple home reno/interior design sites. Andrei is one true professional who is highly knowledgeable and experienced and explained to us in details what could be the issues and provided recommendations to us. We were particularly impressed with all the pre-work planning and meeting arrangements and the plastic protection that was put up to shield out all dust from the second floor we were still using daily. Work was done very efficiently and the team always keep the first floor neat and clean after work each day. Victor the site manager kept us well informed on the progress and was attentive to our questions. The job was finished well ahead of the promised time. Andrei met with us once again for a final review to ensure complete satisfaction. We finally have our peace of mind back knowing that our first floor flooring is back to a great shape and we will be able to enjoy it for many years that follow. Lesson learned: Trust only professionals like SOSNA Inc.
- Company Response
Eric and Alice, Thank you for your kind words! I feel so bad that you and your family had to go through such a bad experience with previous contractor. I hope you enjoy our work for many years to come.
It was a pleasure working with you!