Reviews

10/10

I called and Rado was at my door within 45 minutes. He greeted me with a big smile and a handshake. He fixed my lock and noticed 2 small screws were missing from my deadbolt and at no extra cost added them and adjusted the deadbolt frame. Excellent service - highly recommended

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Company Response

Thank you for the review! We strive to exceed our customers expectations!

10/10

Our gas hot water tank was leaking and we were shocked that after only 4 years it needed to be replaced. It was under warranty so we were looking for someone to come and install the new one. We have renters in the house and they had been without hot water for several days. I called Steve and within 5 minutes he had returned my call and assured me he could help. He said he would shuffle some scheduling to make sure he would have someone there to install the tank when the new one arrived. He quoted a price and even though the project ended up being more complicated than expected, he stuck to his quote! He called during the install to see how things were going and also the next day to make sure things were up and running. Peter worked very hard to make sure things worked out and did a very professional job. It was so refreshing dealing with Steve. He should teach a course on customer service! He obviously cares a lot about his customers, is very honest, knowledgeable and trustworthy. I wouldn't hesitate to recommend Air in Motion for any heating or cooling job. Thanks again Steve!

1 of 1 people found this review helpful.
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Company Response

Shannon... Thank you so much for the great review as I really appreciate you taking the time to do that for me. Customer service, honesty and reliability is very important to me and will always be the main focus of our business. If there is anything else we can do please don't hesitate to call us any time... Steve Youdowitch - Air In Motion Heating + Cooling.