Reviews

0/10

Black bathroom drains are pealing only after 6 months of light use. After calling the store they requested that I send photos via e mail, which I did. With no reply for over 2 weeks, I contacted them again via e mail, at which time I was sent THREE nasty e mails from the manager Paulo whom I have never met before, telling me that they were NOT going to help me with the substandard drains that I had purchased from them less than a year ago due to the fact that I had submitted a bad review when I received terrible service at the time of purchase last year. They are in fact mocking me.. Wow, how do they stay in business???dont deserve any business at all

Approximate cost of services:
$4,686.00
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10/10

Emin is a very pleasant and efficient worker. He did a very good job. He also was able to finish the work in a timely fashion.

Approximate cost of services:
$7,000.00
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Company Response

Hi Jane,
Thanks for the great review, Please do not hesitate to call us for your future needs.

Thank you,
Emin

10/10

I've been searching for a decent plumber for years with no results. Today I found my guy! Brian M. From Mr. Rooter was friendly, on time and highly knowledgable. Well spoken and very professional. I will be recommending him to all of my friends! There was a hairline crack in one of the piipes that Brian had installed a couple of days ago and Brian came out immediately to fix it. So we were very pleased with his concern and readiness..

Approximate cost of services:
$1,900.00
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Company Response

Hello Blanche and thank you for posting this review for Mr Rooter and our technician Brian! It is an absolute pleasure to know that we have gained your trust and that you were pleased with the service that you clearly deserve after such a struggle! We appreciate that you will be recommending our services to others! Thank you for choosing Mr Rooter and have a great day!