My bad luck made me ran into this company for fast kitchen cabinet for my condo renovations . Please do not use this Just a waste of money The kitchen quality and installation are the cheapest quality And people who installed made so many mistakes Scratches all over the cabinets All doors and boxes are not aligned All openings and cuts poorly done Not proffisional at all , I fee I threw few thousands in a garbage by doing this crap
- Company Response
We are truly sorry you feel this way. When you first came to look for kitchen cabinets you were on a tight budget and to match your budget we sold you the import from China product. We spent a long time disclosing the cabinets quality and condition to you both at the point of sale and also in writing, and showed you the exact same quality of cabinet in our showroom display. We responded to all your email questions and complaints, and addressed everything you brought to our attention, even to replacing your counter top for free. At that time, you signed a letter which said you are satisfied, our business is concluded and the case is closed. We have this letter with your signature on it.
We do have much better quality cabinets available, but the budget would need to be increased to match. Also we do appreciate your feedback, even if it is negative, as it helps us to know how we can improve and what we can do in the future to avoid this from happening again.