This company is not trustworthy. They refused to honour a written quote and chose to overcharge me. They sent somebody who was extremely incompetent. I had paid for a nonslip tub floor, which he finished all shiny like a skating rink. In the centre of the tub floor there were 2 very sharp, like razor blades, things sticking out. Along with that there were multiple other small sharp bits. When I called to complain, Sam told me he will see what he can do. Nothing was done. As a matter of fact, they didn’t answer and/or return my calls. I had a very knowledgeable, professional friend come over to look at it and he decided to call them. His call was answered by Sam and when he explained what the tub looked like, Sam sent the technician back to me within a half hour. He redid the tub floor, not very well, there are still shiny, slippery spots. He was happy to tell me that he reglazed the whole tub. When it dried, it was all grainy, dull and cheap looking. When I called to complain, from a friend’s phone, because they don’t answer my phone calls, Omar told me that there was a note on my file that they were here twice already and I’m still not satisfied. When I told him why I was not satisfied, he said he would call me back. He never did. Then I called back from another friend’s phone and he, Omar, told me that he would send the technician back on Saturday between 10 and 11 am. Today is Saturday and needless to say he never showed up. The tub is barely useable. One would expect better for $587.00 They are unprofessional and their workmanship is less than mediocre.
- Approximate cost of services:
- $600.00