They claim to plow overnight but either do not show up at all or if they do it is 24 hours later, even after the city plows have cleaned the side streets. You call and a female picks the phone up informing you that the plows are operating in your neighbourhood but NO SHOWS. I then clear the snow and have my neighbours have a good laugh because the WOW sign is prominently displayed on my front lawn. In 2010-2011 their service has gotten worse - if they show up the do such a lousy cleaning job-leave half the snow on the driveway and barely shovel the steps which is part of their contract.
- Approximate cost of services:
- $399.00
- What could this company do to improve their services?
- Either higher more subcontractors or close their business.
- Any advice to offer fellow homeowners facing a similar project?
- BEWARE - do not use them
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