Reviews

10/10

We hired Riverstone Irrigation to install our sprinkler system in the front yard and back yard in April 2018. We are so happy with the work that was done and cannot recommend them enough. They were the first ones to get back to us about a quote. And Nino came out that evening, when it was convenient for us. We received a few quotes but we chose Riverstone Irrigation, in large part because of our experience with Nino. We were very pleased by their work, their clean up and you could barely tell that they had been here. They thoroughly explained how to use the system. From start to the end, it was a very positive experience.

Approximate cost of services:
$1,800.00
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10/10

We had our eaves-troughs replaced about 4 months ago. They did an excellent job and we are very happy with the work. They came out and gave us a written quote. The job was a bit more then quoted as we added on a few things after the fact. We decided to add on a rain barrel and it has functioned very well over the summer. This weekend we drained it and flipped it upside down for the winter. This job was way easier then I thought it was going to be. The installation was great and they cleaned up well after the fact. We had a bit of a unique placement with the rain barrel and where the downspout should be. He called me when he came to the house and we talked through where he would run the downspout to get it away from the house. I was very impressed how well he hid the pipes against the side of our desk. He even went back to the shop to get brown eaves for the extension from the rain barrel. We had ordered grey for the house and he said the brown would look better in the garden. I was very happy he made this recommendation. All and all I was very satisfied. North Shore was recommended to us by friends who had used them and I would pass the recommendation along as well. We were very happy!

Approximate cost of services:
$2,000.00
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Company Response

Thank you Sarah, You waited 4 months before reviewing, so you have seen the eaves system in action, through a few storms. Your home is near our shop so Darren was able to pop back with the brown downspout. We can usually provide an extension in a different colour, to blend into a garden, wall or fence. Thanks for mentioning that, as this may be useful to another customer. We are also glad that you are finding the rain barrel useful and easy to use! Laura

10/10

We recently had Tony come in to take down our chimney. We were very satisfied with the job he and his crew did. At the same time he looked at a problem we had to the exterior of our house. This will be a major job that will wait until next year, however, he patched it lightly for us. I was looking for a layer of mortar just to skim the top and avoid any water issues over the winter. We were very happy with the work Tony and his crew did. I had multiple quotes and Tony was significantly less then a competitor. After reading reviews we went ahead with him. I am glad that we did.

Approximate cost of services:
$600.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Sarah,
Thank you for the great feedback. We look forward to working with you again in the New Year.

Crystal

10/10

In order to qualify for an energy grant we were told to add insulation to our attic. I was given three company names with recommendations that their prices were good. I contacted all three to get quotes but before I agreed I checked homestars. After reading reviews for Insta Insulation I decided to call them. They came in and gave an estimate for the job. It was $20 more then the one I originally decided on. Given the positive reviews, this is the one I choose. We are very happy with the result. They were easy to contact and came when they said they would for both the quote and the job. The guys that did the work were very friendly and clean. They took the path that was easiest to access and cleaned up after themselves. He let me go up on the ladder to review the job. All and all I am very pleased with them and would recommend them to anyone needing insulation.

Approximate cost of services:
$1,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hello Sarah! How excellent to hear the effort you put into choosing the right insulation partner to perform your attic insulation project. Many folks definitely go to the effort of getting competitive quotes, but as you have described, there is always more to it than just focusing on finding the lowest price bidder. I'm so happy that you took the time to consider the authentic reviews from other happy customers to consider all aspects of the job such as quality, workmanship, attitude, and clean-up. I am confident that your due diligence is what resulted in your complete satisfaction and the top score you've awarded us! Thank you for being an informed customer and thank you for putting your trust in Insta-Insulation! Your business and feedback is valued more than you can imagine. I just know you're going to enjoy the results from your investment of time and money for years to come. :) Sincerely, Crystal - Customer Care

10/10

We had all of the windows in our home replaced. We met with Joe and instantly liked him. He was very knowledgeable and understood what we needed. He made several recommendations that made sense and we are happy with our windows. Alex and Igor came out to install them and they did a very good job. They were very thorough and worked hard to get the job done in two days. The caulking around the windows looks great and we were told by someone we know that use to install windows that it was a great job. I would recommend this company to anyone for windows.

Approximate cost of services:
$6,000.00
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Company Response

Thank you for the review! We appreciate your business as we take a lot of pride in our products and workmanship. Enjoy the new look of your home!