I didn't have any referrals to a locksmith when my my wife and I bought our home in West Hill. I found John Smethurst through the Homestar reviews, and after reading some of his ratings and comparing with others, I definitely felt that he was the right choice. My two biggest reasons were the consistent high ratings of course (and even a considerate explanation for the one low one), and that he seemed to express a strong sense of stewardship to his clients, which I value highly. John gave me a decent quote over the phone for my house and we set an appointment. John arrived promptly, and I appreciated his candor appraisal of the state of my home security at the time, which was surprisingly poor. So I decided, based on his clear explanations & recommendations, to install a high security Mul-T-Lock system, which I am very happy with. The price was very reasonable...and worth it...now I just have to build the house infrastructure up to measure up to the quality of the locks installed! thanks John.