This is our first time using Top Hat Chimney. We live in a fieldstone house built in 1860 with 2 fireplaces. Adam, our technician, assessed both chimneys and gave us a clear and honest assessment of each one. A bit of a good news/bad news situation. My husband and I felt confident in the knowledge that Adam left us with a plan going forward to rectify the one chimney that had deteriorated and seemed unsafe to use. We look forward to working with Adam and Top Hat Chimney in the spring.

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Company Response

Hi there,
Thanks for your feedback! It is important for us to educate our customers about their appliances, even if it means sharing undesirable news sometimes. We look forward to working with you as well!

Sincerely, Katie
Top Hat Chimney