Salesman - helpful and not too pushy Pricing - Found it varies widely, so be on the look-out for promotions Delivery/Pick-up: They wanted to charge extra for delivery, so we opted for pick-up instead. Did not find they were too organized as they were looking for pieces even though we specified a time we were coming to pick-up our pieces
Mice consistently gaining entry
What was great is they guarantee work, which means they stand behind in. That, along with other reviews made me make the call. Visit#1 - I could tell they sent a representative, not Vance. He did a quick look around the home for possible entries and placed poison in and around the home. Unfortunately, the issue was not resolved. Visit#2 - Luckily there was a guarantee and THIS time we had Vance attend to the issue. Within a few minutes he had isolated the issue and was very confident that THIS small hole was their entry point. He covered it, and I am happy to say it's been well over 10 months now (longest ever) that we have gone without a sighting. Wish he had come along the 1st time, and we would have had it right 1st time around, instead of 2nd time around.
Thank you for your wonderful review. We are a family owned and operated business and try our best to resolve pest issues the first time around. Sometimes when a second set of eyes sees a property they see something the first person didn't.
