Lynn in Ottawa

We first hired Jeff Hayes Contracting to do a complete renovation of the first floor of our 1960’s bungalow (completed June 2016), and then about year later we hired him again to renovate the basement (completed July 2017). We first met Jeff at the Ottawa home show in 2015 when we were in our planning stages of the renovation. Over the next year he took the time to discuss what our plans were and he provided advice and direction on how we might move forward. We then worked with an architect to develop the design and working drawings and then submitted these to various contractors for quotations; Jeff Hayes Contracting Ltd. won the contract. The main floor and basement of the house was totally gutted, including the replacement of all electrical and plumbing. The renovation included the addition of a new entrance (room) to the house, the relocation of the main floor bathroom, the amalgamation of 3 bedrooms into 1 bedroom, new kitchen, relocation & upgrade to a 3-piece bathroom in the basement, installation of new windows & patio doors. We had existing hardwood on the main floor which we wanted to keep, and the new hardwood was incorporated seamlessly with the existing flooring. Jeff and his crew were great to work with and when there were issues with differences between the working drawings and the actual building, Jeff provided suggestions to rectify the situation. His quotation was accurate, without any hidden costs A year later we went through the request for pricing process for the basement, and Jeff once again won the work. The basement renovation included a laundry room, 2 new bedrooms, and an entertainment room. We are very pleased with the overall results of the work that Jeff has done.

As with most people planning a renovation, we searched the internet for companies that caught our eye. Visits to various retailers occurred as we started our renovation journey. We then heard about Granstone from our kitchen cabinet contractor and went to Granstone to see their product. We met with Paige several times and selected a quartz counter-top. After the installation, we noticed that the counter-top had a haze and some some area's of discoloration. We contacted Granstone and they spent a lot of time trying to find a solution to the issues. As none of the solutions seemed to work, Granstone agreed that the counter-top should be replaced. We selected a granite counter top in the same color range and within a couple of weeks it was ready for installation. As the quartz counter top had to be removed, we were quite worried about how the tile back splash and under-counter mount sink would survive but we were very impressed with how much care was taken to remove the old and install the new. We are very pleased with the overall outcome and would recommend Granstone if you are looking for a local company that provides excellent customer service with competitive prices and backs up their products and services to ensure customer satisfaction; they were patient, on-time and respectful of our property. Lynn and Chuck