TGCat63 in North York

We needed our 4BR, 4 bath house in midtown Toronto prepared for the arrival of new tenants. In addition to the work they did doing a thorough cleaning of our carpets and a deep clean of the entire house, their customer service was truly exceptional. They explained in detail the process, the timing, and the logistics. One of the best cleaning experiences weve ever had.

I would like to offer my highest recommendation to Kitchen and Bath Guys. Vince did a small project for us 20 years ago, not only did he stay in touch (never EVER with a hard sell), it stands as testimony to the idea of customer service on steroids. Two years ago, my wife and I began discussing a renovation, the scale of which we had yet to determine. Vince advised us not to go as high end as what we had suggested in our preferred scenario. He assured us if we scaled it down, we would get a better return on our investment. This point resonated, as it demonstrated that in addition to the high quality of work, Vinces financial sense was very refined. When we agreed to a particular scope of work, it came in under budget and on time. The operational approach he took in informing us in advance of all the steps that were required to be taken left us with zero surprises. His team was polite, professional, and highly skilled. Special thanks to Adam, Joe, Dimitri, Kevin, Josh, as well as all their subcontractors. Top notch folks for a top notch job. An incredibly professional organization I would recommend to anybody. Thanks again folks!

We were expecting terrible news, but then Jeff from The Great Plumbing Co. came in, quickly diagnosed the problem and went to work. It was a game changer. We were experiencing significant leakage in our basement, but like a surgeon, Jeff checked drains, ascertained when all appliances were last used, and even estimated (to the day) how old each of the fixtures were. Given the experiences we had previously had with plumbers, we gulped and prepared ourselves for awful news. Within a few short minutes, he determined that this was nothing more than a loose toilet with a leaky tank. He had a replacement in his truck ready to go. I realized we needed another toilet replaced too, and he quickly made a few calls and picked the second one up shortly thereafter. Had I gone to Home Depot to purchase these units, and then call a handyman to install, it would have cost me significantly more. He did both jobs at the snap of a finger at a cost that made us smile. Additionally, Jeff is probably the best in his trade at using technology. Courteous people receiving the call, and a mobile app giving particulars on job details and location. Looking for one of the best professionals in the trade? Look no further than The Great Plumbing Co.