The door is exactly what we wanted and the installers were wonderful! The only real problem we had was the salesperson who arrived at noon without having had lunch, asked for something to eat, was very rude, and did not go over the benefits of buying from Brock; nor did he have the courtesy to answer all my husband’s question. As I said, the door was what we wanted as it has a wider frame on both the door and screen.
- Company Response
Thank you for contributing your feedback on your recent experience with our company. We feel an apology is due for the areas you've mentioned in your review, we always strive for the best possible customer experience in all areas and can assure you that this has been passed along to our Sales Manager for consideration.
We are pleased to hear of your satisfaction with your new patio door, and know you'll enjoy it for many years to come.
Brock Doors & Windows Ltd.