Erin in

We replaced all of the windows and most of the doors in a really old house. Aubrey clearly knows his product and took the time to make sure that we understood our options as well. The installers were on time, courteous, and when they left at the end of a work day you couldn't even tell they had been there. The work was done conscientiously and with great attention to detail. Our house looks updated and refreshed, almost all street noise is now blocked out, and it is noticeably warmer. The whole process was easy and seamless- I would definitely recommend Vision Window, Door & Glazing Systems.

THEY'LL TAKE YOUR MONEY AND RUN. A contractor uncovered a leak in our basement coming from the city water line. Our water source had to be shut off, and the contractor called around and plumbers.ca was the only plumber that said they could come that day. They said they would be there in 2 hours, 5 hours later they showed up. They did the work, left, we called the city and were charged for an after hours call. Sure enough, the water turns back on and the supposed fixed pipe is spewing water everywhere. My husband had asked for the plumber's cell phone number in case this happened, and turns out the plumber only gave him the main line #. The main line # kept telling us someone would call us. No one ever did. We followed up a few times, with the same answer, until we started getting an answering machine only. Then, the answering machine was full. No one ever called back, no one ever came back. We had to have another plumber in two days later, still with no water supply to the house, who told us what the plumber.ca guy did would never have worked. They charged us close to $1000 for shoddy work and never showed their faces again.