Our older furnace was giving us troubles and we were in the middle of gathering quotes when it died on the coldest day of the year. We initially had a quote scheduled with Button's for the evening but asked them to come earlier than our scheduled time since we were worried about having no heat. Todd rescheduled our quote and came earlier to accommodate our request. Todd clearly knows his industry and products and was very professional. He didn't use any high pressure sales tactics or push additional products or service plans. He explained what changes they would need to make to install a newer unit and went over their various options and how each unit worked. Unlike some other quotes we got he was upfront about what they offered and didn't try to push one unit on us. He sized the unit appropriately for our home and they were able to install the furnace a day later. Todd also explained the energy audit program and took care of scheduling the appointment for us. Installation was clean and professional and everything looks great. Button's also offered a reasonable financing program that was quite competitive with no tricks. We will be contacting Button's again for our yearly service and any other heating and cooling needs.
- Approximate cost of services:
- $5,600.00
- Company Response
Hi Amanda,
Thank you for taking the time to post your review. Todd is always very eager to help under any circumstances and certainly knows his business. From sales, to installation, to maintenance and emergency service, we are always here to serve our clients. We look forward to serving you for many years to come.
Thanks,
The Button’s Team