I am very disappointed that Goehman's shows such little confidence in the products it sells. It would be more honest if the price of the warranty was included when advertising because from my experience you will definitely need it. A year and a half ago , I purchased one of their dishwashers and it no longer even turns on. I will be out the cost of the repair since I did not buy the extended warranty . It's pretty sad that a company has such a lack of concern for satisfying its customers that it makes 0 effort to help them and passes the buck. I will stay far away from this company in future. Their ethic s are questionable!!! I notice only positive reviews on this site so I doubt this one will ever be seen. Any complaints are ignored at all levels
- Approximate cost of services:
- $800.00
- Company Response
Hello Jo; We are very sorry to learn that this has been your experience with Goemans. Please know that a positive customer experience is important to us. Could you please send an email to communitymanager@goemans.com with your personal information, including invoice number, so we can look into this for you? Once we have more information we will have a representative from our customer service team connect with you as soon as possible to discuss the situation further. Thank you.