Suneet in Calgary

I bought my couch one & half year ago. My cushions on the couch have been sinking. I have been calling and emailing customer service for the last three months. They tell me someone is coming to fix it and no one shows up for several days, when I call or email them no replys for days. Still no one is here to fix it. I am very unhappy with their service. Please make sure about the service you are getting before your purchase.