They did an excellent job with the vents on the floor. However I did not see them remove the return air vents on the walls. I don't know if they should have removed them. I am truly pleased with the duct cleaning and Deodorizing. The carpet cleaning not bad. They used my water and ele tricity. I did not like that. Also , my stairs were left sopping wet despite my being told that most of the water would be vacuumed out. The four bedrooms and corridor very well done. Overall, except for the sopping wet stairs a decent job. Great guys.

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Starting with the Advisor, Amy, and ending with the two installers, my experience with Reliance was truly very positive. The turn around time was 24 hours. I felt that Amy was very honest and respectful of my knowledge or lack of it. She explain in detail the equipment, service and various payment and procurement options. She did what she said she was going to when she said she would do it. The service was great. The Installers were respectful of my home before, during and afterthe installation. they answered all questions and took time explaining how everything functioned and the care and maintenance required. Thanks to all of you at Reliance

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Company Response

Wow! Thank you Beryl for taking the time to post your comments and review. We strive to go above and beyond and exceed expectations. We're very lucky to have Amy and great installers as part of our team ~ Penny