Reviews

10/10

I saw lots of great reviews about Chris online and decided to get his help to perform the inspection of a house that I have made an offer in Vancouver, and it was a right decision. Communicating with Chris is very easy from start to finish as he is very responsive . It started with me sending him an email with a brief description of the property that I need his help, and he gave me a quote and confirm the time. Pricing is very reasonable and he listed the fee schedule on his website clearly. My recommendation is to provide as much detail about the property as possible to Chris in advance. In return, he explained the process very clearly so you know what to expect. The actual inspection is very impressive. He went through everything inside and outside of the house with lots of pictures and notes (more about that later). I showed up towards the end of the inspection and he tried to spend as much time to give me his findings / observations. There are two aspects that set him apart: 1) he is really passionate about his job and truly wants to help his customers to make informed decision, and 2) he knows what he is doing as he has real life experience in constructions. When I was searching for an inspector, there are many choices out there and also many of them treat this as a side hustle (imagine someone who a realtor or insurance agent took a course and decides to be an inspector). I feel like he cares about me knowing the house more than other parties such as my realtor. He sent us his report the day after as promised and oh boy, it is very comprehensive. The report not only has lots of photos but they are well-organized into different chapters with lots of explanations: the type of inspection, location, condition, problem, and even the materials if applicable. His service doesn't just end there though as he would offer to answer any question I might have, which I had the day after I received the report and had my realtor to negotiate with the seller on some of the issues identified from his report. Another thing to mention is his reports are on point and fair. If there is a problem but not major, he would call that out but not exaggerate. I had hired inspectors before where they would love to make speculations when they did not know what else to say. Overall, I highly recommend Chris. Buying a property is a major decision and you need to hire the right person to inspect the home.

Approximate cost of services:
$650.00
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Company Response

Hi Richard, Thanks for such a long and detailed review of your experience dealing with Haystack Home Inspections. Sometimes clients surprise me and it is very rewarding. For many home inspection is a job, for me it is calling. I can do many things; home inspection is what I choose to do. I love helping you understand what you are about to put your life savings down on. Frankly, it is a gamble and I am here to help stack the odds in your favor. Thanks again for your warm words and I wish you luck in your new home. Sincerely, Chris Thompson